Check the documented causes
The official KAL Online System FAQ identifies five areas to check when an engine.exe error terminates the game:
- Graphics drivers
- Antivirus or virus-scanning software
- Motherboard software
- Sound-card drivers
- DirectX
Inspect engine.exe with Sigcheck
Microsoft Sysinternals Sigcheck can display file hashes, the catalog name, and the signing chain:
Code: Select all
sigcheck64.exe -h -i "C:\Games\KAL\engine.exe"Sigcheck can also query VirusTotal using the file hash:
Code: Select all
sigcheck64.exe -h -v "C:\Games\KAL\engine.exe"Submit a suspected false positive
If a Microsoft security product classified the file as malware and you believe that classification is incorrect, use the Microsoft Security Intelligence file-analysis portal. The portal accepts suspected incorrect classifications and provides submission history with detection details and analysts' determinations.